Terms & Conditions


Conditions you accept when you shop with us


1. Application of Terms and Conditions of Sale.


The following terms and conditions shall govern the sale by the entity, All American Soy Candles, will provide an invoice to the Customer for orders for the products sold. By ordering products on the allamericansoycandles.com web site, Customer agrees to be bound by and accepts these terms and conditions. All American Soy Candles reserves the right to change these terms and conditions at any time, at the sole discretion of All American Soy Candles.


2. Other documents do not apply.


These terms and conditions may not be supplemented, altered or modified by the use of any other document(s). Any attempt to modify, supplement or amend these terms and conditions will be null and void unless agreed to in writing by All American Soy Candles. 


3. Payment Terms.


Terms of payment shall be determined at the discretion of All American Soy Candles.   Payment must be received prior to All American Soy Candles acceptance of Customer's order. We accept Visa, Discover, American Express, Master Card and PayPal.  Where payment is made by credit card, such payment is subject to the approval of the financial institution issuing the credit card and All American Soy Candles shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason.


4. Prices, Shipping, Handling Charges, Taxes and other charges.


All American Soy Candles will only ship to United States locations. All prices do not include charges for shipping, handling, taxes or other similar fees, duties or imposts. Separate charges for shipping and handling will be shown on the invoice and is the Customers responsibility for sales and all other taxes as shipped via United States Postal Service. Orders to residences are charged residential rates. Standard USPS shipping time is 1 to 5 business days within the United States but may be longer during busy times (November-December).


5. Product Availability.


Product availability may be limited. Products may not be available for immediate delivery. All American Soy Candles reserves the right, without liability or prior notice, to revise or cease to make available any or all products or to cancel any order.


6. ORDERING/SHIPPING.


Orders may be submitted by using our secure online shopping cart. Because each product is hand-poured, we generally ship products within seven (7) business days (Monday-Friday), except during holidays (November & December) when preparation may take longer.  We do not ship COD.


7. EXCLUSION AND LIMITATION OF LIABILITY.


FOR ANY BREACH OF THESE TERMS AND CONDITIONS BY ALL AMERICAN SOY CANDLES, PURCHASER'S SOLE AND EXCLUSIVE REMEDY SHALL BE A REFUND OF THE PURCHASE PRICE PAID. SELLER'S MAXIMUM LIABILITY SHALL NOT IN ANY EVENT EXCEED THE TOTAL PRICE OF THE PRODUCTS ORDERED BY THE CUSTOMER.

IN NO EVENT SHALL ALL AMERICAN SOY CANDLES BE LIABLE TO CUSTOMER OR ANY THIRD PARTY FOR ANY LOSS OR SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGE FOR ANY BREACH OF THESE TERMS AND CONDITIONS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF BUSINESS OR GOODWILL, LOSS OF DATA OR USE EVEN IF ALL AMERICAN SOY CANDLES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR ANY CLAIM BY ANY THIRD PARTY.


8. FORCE MAJEURE.


ALL AMERICAN SOY CANDLES SHALL NOT BE LIABLE IF IT IS UNABLE TO PERFORM ANY OF ITS OBLIGATIONS CONTAINED IN THESE TERMS AND CONDITIONS DUE TO, DIRECTLY OR INDIRECTLY, THE FAILURE OF ANY MACHINE, SYSTEM OF AUTHORIZATION, DATA PROCESSING OR COMMUNICATION SYSTEM OR TRANSMISSION LINK OR ANY INDUSTRIAL DISPUTE, WAR, FLOOD, EXPLOSION, ACT OF GOD OR ANY OTHER EVENT BEYOND THE CONTROL OF ALL AMERICAN SOY CANDLES.


9. DAMAGED GOODS.


Please open and inspect your merchandise promptly. If your goods are loss or damage is discovered, save your carton. Carriers will not pay claims for freight damage unless they can inspect the damaged carton. Any claims must be made within 10 days after receipt of merchandise.


10. RETURN POLICIES.


Customer may return the product only in accordance with All American Soy Candles return policy. You must E-mail Customer Service to obtain authorization to return purchased merchandise. This order can be returned or exchanged within 7 days when you receive it when accompanied by the original receipt. All returning merchandise must be in the original shipment boxes, products must be in original condition, unused, unopened and undamaged to be accepted.  If items are not received in re-saleable condition they will not be accepted. All return/exchange shipping fees are the responsibility of the customer.  The return policy does not apply to sale or discounted merchandise.  Unless due to our error, a 20% restocking fee will apply to all returns to cover all repackaging cost, credit card fees and labor incurred.  


11. CANCELLATION POLICY.


A 24 hour notice of cancellation is required via email will be accepted subject to confirmation in writing.  We reserve the right to levy a $5.00 restocking fee to cover any subsequent administrative expenses.


12. NO ASSIGNMENT.


Customer may not assign any of its rights or obligations under this Agreement without the express written consent of All American Soy Candles.


13. INVALIDITY OF PROVISIONS.


If any provision or provisions of this Agreement shall be held to be invalid, illegal or unenforceable, such provision shall be enforced to the fullest extent permitted by applicable law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired thereby.


14. Entire Agreement.


This agreement, including any end-user license agreements accompanying the products, constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes all prior and contemporaneous communications or understandings.